How does auto-flagging work?
Once you have data flowing to Marketbase (either through our API or our integrations), we will automatically flag any messages that either look like attempts at disintermediation or harassment. More specifically, Marketbase helps operators monitor for messages that contain:
- Phone numbers – including clever attempt to hide (eg. spelling out parts of a phone number like "two zero six").
- Social security numbers
- Email addresses
- IP addresses
- Keywords closely related to alternate methods of payment (eg. PayPal, Venmo, Cash, Zelle, etc).
- Harassment intent via profanity and other severe language.
Every auto-flag is attributed to one of your users to help you coach users or understand repeat offenders and be proactive about finding and removing bad actors before they become more a bigger problem within your marketplace.
All flagged messages are bubbled up for team review within in your Marketbase Dashboard Inbox page. Click through on each review to view the flagged message within the context of the conversation.